Return & Refund Policy

At Snobex, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

14-Day Return Policy

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must:

• Be in its original condition.
• Include all original accessories and packaging.
• Show no signs of misuse, damage, or excessive wear.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Refunds

Once your returned item has been received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

Non-Returnable Items

For hygiene and safety reasons, returns cannot be accepted for:

• Items damaged due to misuse or improper handling.
• Products returned without original packaging or missing accessories.
• Final sale or clearance items, where applicable.

Return Shipping

If the return is due to a damaged, defective, or incorrect item, Snobex will cover the return shipping costs.

For all other approved returns, customers are responsible for the cost of return shipping unless otherwise stated.

Order Cancellations

Orders may be cancelled before they have been processed or shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process.

Need Help?

If you have any questions about your order or need assistance with a return, please contact our customer support team. We'll be happy to assist you.